Revenue Operations Manager (M/F)

About the Role

Mooncard is looking for its Revenue Operations Manager to support the structuring and acceleration of its Revenue machine.

Your mission: to transform data, tools and processes into a true performance engine for Sales, Marketing, CSM and Account Management teams.

Reporting to the Head of Revenue Operations, you will participate in making Mooncard's growth more predictable, scalable and measurable across all our segments (private and public) and our GTM motions.

We are looking for an analytical profile, very hands-on and execution-oriented, capable of linking Revenue strategy with the operational reality of the teams.

The position combines:

• Data & analytics
• Process & GTM Operations
• Tools & Automation
• AI & Productivity Gains
• Revenue Performance Management

Your tasks

Revenue Performance & GTM

• Participate in managing revenue performance across the entire funnel: acquisition, conversion, expansion, and retention
• Aligning Sales, Marketing, Customer Success Management (CSM), and Asset Management (AM) teams around KPIs, funnel definitions, and business objectives
• To improve clarity on the Private and Public segments as well as on the various GTM motions
• Participate in performance management rituals with the Revenue teams

Process & Revenue Operations

• Design, document and improve end-to-end revenue processes
• Structure the handovers between the Sales, CSM and AM teams
• Formalize GTM playbooks and CRM workflows
• Identify points of friction and propose concrete improvement plans.
• Supporting the operational deployment of the recommendations

Stack, AI & Automation

• Taking control of and optimizing the GTM stack (excluding Salesforce)
• Ensuring the consistency, quality and flow of data between the different tools
• Identify opportunities for productivity gains through AI
• Build automation workflows across the entire revenue funnel
• Supporting the adoption of tools and harmonizing their use across business teams

Reporting & Decision Support

• Build and maintain operational dashboards for Revenue teams
• To produce clear and actionable analyses for managers and leadership
• Translate the data into concrete business recommendations
• Participate in strategic decisions through a data-driven approach

Requirements

• 3 to 5 years of experience in RevOps, Sales Ops, BizOps or GTM Ops in a B2B SaaS environment
• Solid proficiency with a CRM (ideally Salesforce)
• Good knowledge of GTM tools (Lemlist, Cognism, Aircall, FullEnrich, Modjo…)
• Comfortable using data visualization tools (Looker, Power BI, Databox…)
• Strong understanding of SaaS metrics: CAC, NRR, churn, LTV, forecast, payback
• Strong analytical skills and structured mind
• Very hands-on, autonomous and problem-solving oriented profile
• Comfortable in complex and cross-functional environments
• Strong interest in AI, automation and productivity topics

What we offer you

• Our work environment is flexible: up to 3 days of remote work per week
• Events: every month we get together for various team-building activities: breakfasts, lunches, after-work drinks, lunch & learn sessions, team-building activities and seminars, etc.
• Our offices are located in the heart of the 9th arrondissement of Paris, with breathtaking views from the rooftop where we have the opportunity to meet and share friendly moments! 
• And of course the Essentials: Generali health insurance (50%), access to the Leeto platform, mileage accrual via Flying Blue, Up meal vouchers (€9/day), Navigo pass (50%)...
• By joining us you will have the opportunity to have a positive impact on our growth and you will be able to find supportive colleagues, passionate about technology and always eager to learn

About Mooncard

Mooncard is the French Fintech company revolutionizing business expenses with an innovative and intelligent solution. Our mission? To free professionals from tedious administrative tasks so they can focus on what matters most.

Our solution simplifies the daily lives of employees thanks to a payment card linked to accounting management software.

Since 2016, nearly 6,000 companies, from SMEs to large groups and including public entities, have chosen Mooncard to transform their financial management and save valuable time.

In 2024, Mooncard joined the prestigious French Tech Next 120 cohort, recognizing its potential and impact in the sector