Mitigation Field Estimator

Position Overview

SERVPRO is seeking a high-performing, sales-minded Mitigation Field Estimator to drive estimating, inspection, and sales growth across our water, fire, mold, and emergency mitigation projects. This position will be directly responsible for scoping, estimating, and closing mitigation opportunities throughout our three (3) Scranton-area locations. 

The ideal candidate brings a strong background in emergency restoration field operations, expert-level proficiency in Xactimate, and a sharp ability to communicate effectively with property owners, insurance adjusters, and commercial clients to secure project approvals. 

Key Responsibilities: 

Field Inspection & Estimating 

• Perform thorough on-site inspections for emergency mitigation projects (water damage, fire/smoke, mold remediation, biohazard). 
• Scope job sites accurately using industry standards (IICRC guidelines) and write comprehensive, accurate estimates in Xactimate. 
• Capture precise job site documentation, including moisture mapping, thermal imaging, photos, and detailed scope notes. 
• Negotiate and finalize scopes of work directly with insurance adjusters, Third-Party Administrators (TPAs), and property owners. 

Sales & Client Engagement 

• Drive project sales conversion by building immediate trust with property owners during initial site visits. 
• Actively manage and nurture relationships with insurance adjusters, agents, property managers, and commercial decision-makers. 
• Upsell additional restoration services (contents, reconstruction, specialized cleaning) where applicable. 
• Serve as the primary point of contact for clients throughout the initial scoping and approval phases. 

Operations & Account Leadership 

• Ensure estimates align with internal production capabilities and department margin goals. 
• Coordinate seamlessly with Mitigation Project Managers and Crew Chiefs to ensure a smooth transition from sales/estimation to project execution. 
• Ensure all job file documentation meets TPA and carrier program guidelines for rapid approval and billing. 

Candidate Qualifications: 

• Industry Experience: 3–5 years of hands-on experience in the Restoration Industry, with a strong focus on Mitigation Field Operations and Estimating. 
• Software Proficiency: Advanced proficiency in Xactimate (scoping, line items, sketches, pricing adjustments). 
• Sales Track Record: Demonstrated ability to close mitigation sales and effectively negotiate scopes with insurance carriers. 
• Territory Coverage: Willingness and ability to cover job site inspections across three (3) Scranton, PA franchise/territory locations. 
• Driver's License: Valid driver's license with a clean driving record (required for company vehicle operation). 

Preferred Certifications: 

• IICRC WRT (Water Damage Restoration Technician) 
• IICRC ASD (Applied Structural Drying Technician) 
• IICRC AMRT / Microbial Certification (Applied Microbial Remediation Technician) 

What We Offer:

Competitive Total Compensation: $120,000 – 130,000 target earnings (65,000 – $70,000 Base Salary + uncapped project sales commission/bonus structure). 

Company Vehicle & Gas Card: Dedicated vehicle provided for all work-related travel and site inspections. 

Full Benefits Package: Health, dental, and vision insurance options, Paid Time Off (PTO), and holiday pay. 

401(k) / Retirement Options: Company-supported retirement savings plan options.

Career Growth: Significant advancement potential within a growing regional multi-location SERVPRO operation. 

Compensation: $65,000.00 - $70,000.00 per year

Benefits

• Health insurance
• Paid time off
• Training & development
• Company car
• Competitive salary