B2B Partner Operations Manager (m/f/d)

Job Description

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market.

Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns.

Team

Our B2B Partnerships team at Raisin acts as the link between our platform and leading banks, financial advisors, and fintechs across Europe. Together, we enable our partners to digitally distribute attractive deposit products to their end customers.

From acquiring new partners and providing structured onboarding to the long-term support of existing partnerships – we work closely, data-driven and on equal terms with our partners, thus actively shaping the future of the European savings market.

Your Responsibilities

• We are seeking support for our growing team in the area of ​​managing existing B2B partnerships. This is a hybrid role that combines a strong focus on process scaling with relationship management elements.
• You relieve the team by centralizing, documenting, and automating recurring relationship management processes, e.g., in the areas of reporting, outsourcing controlling, CRM management, marketing and communication, SLAs, and (technical) support.
• You proactively identify recurring operational bottlenecks and develop process improvements and system automations to make the entire B2B team more efficient.
• You will be responsible for our individual broker partnerships and will specifically take this partnership model to a scalable level.
• For more complex topics, you will work closely with internal teams (e.g., Product, Tech, Finance, Legal) and, if necessary, with external stakeholders.
• Depending on your experience, you will take on your own projects and flexibly support other topics within the B2B Partnerships team.

Your Profile

• You bring operational experience from rapidly growing technology companies (ideally in the fintech sector). Alternatively, you have gained initial experience in consulting.
• You have a highly analytical and proactive mindset – instead of reacting to problems (“firefighting”), a methodical, structured and data-driven implementation is your priority.
• You have a strong interest in system automation (ideally initial experience with no-code/AI tools or process redesign)
• You are extremely hands-on and solve problems proactively and independently. You also know how to deal well with internal and external stakeholders.
• You speak German and English at a very good level; other European languages ​​are welcome.
• Occasional willingness to travel is necessary.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Raisin Applicant Privacy Policy

We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.